Important Notice Regarding LiveCompare 3.7R3

We have found a serious bug in LiveCompare 3.7R3. It affects builds 47158 through 47242.

The bug affects LiveCompare’s nightly auto purge of out-of-date reports.

If you haven’t installed LiveCompare 3.7R3, please don’t. Please wait for us to release a new build – we will notify you directly when the build is available for download.

If you have installed an affected LiveCompare 3.7R3 build, please disable the auto purge feature as follows:

  1. Log on to LiveCompare using an account with the administrator role.
  2. Open the Administration object in the Model Explorer.
  3. Open the Configuration object under Administration.
  4. Select the Reports object.
  5. In the right panel, find the ReportExpirationDays setting – it should be the 2nd item.
  6. If the setting has a value, remove it and click on Save at the bottom of the page. If the setting was empty or 0, the auto purge feature was already disabled.

If you have any questions concerning this issue or the workaround, please contact our technical support team.